Tuesday, June 4, 2019
Monday, June 3, 2019
The Word For Today: Justice H-21
The Word For Today: "Justice" Source: "The I Ching and My Calendar":
-- Learn more about "Justice" -- And Listen, Above All, Please Make It A Pleasent Day! Book Review: Think and Grow Rich
Book Review: Think and Grow Rich
By Shreyans Singh
Who it's for: This book is a must-read book for anyone and everyone who wants to succeed in life. It's a bit dated, but its principles are timeless.
Readability: HIGH. It's a relatively short read meant to be read in multiple sitting to allow the reader to reflect on the information presented.
What We liked about it: This book is one of the few books I've read. To say it offers significant value for the money is an understatement. The author covers so many topics so densely and vividly, the material requires us to focus on the ideas and concepts presented, sometimes more repeatedly. I find the book to be effective in inducing both reflection and a particular action on the part of the reader minds. I can say that anyone who has read this book must have, in any way, felt a change in their lives.
What I didn't like about it: The title. This book goes far beyond the concept of money. It's about how we think and how we use should use our own energy. A more suitable title would have been around what you conceive and what you believe to get.
Where to find it:
Amazon @ $8.99
Amazon India @ Rs 75
"Think and Grow Rich
" is The Guide to set the Thoughts and Actions That Lead to SuccessI just cannot give a short summary of the book as then it would be a disservice of the author. The details are so organised that it keeps the reader intact. The focus is on:
the power of our thoughts, and
the potential we have within ourselves
Hill is often seen quoting Carnegie in the book because he is the man who inspired Hill to dedicate much of his life to exploring and communicating the concepts of managing our own thoughts and energy can be life-changing for us.
The following are three themes in the book that most resonate with me:
The Power of Thought
The Power of the Subconscious
The Power of Purpose
1. The Power of Thought: We are what we think. Our thoughts affect how we see the world and how we see ourselves. As a result, our thoughts have a great deal of impact on how we feel and on how much energy we have to deal with a required action or situation. Our thoughts make us more or less responsive and observant of the things, circumstances and people around us. Hill goes as far as stating that this extends to the material world:
Thoughts = Things
2. The Power of the Subconscious: Where do you get your best ideas? I can almost guarantee you that it's not while you're at work. We usually get our best ideas when we're not consciously thinking about the problem we're trying to solve or the idea we're trying to come up with.
Eureka moments hardly ever occur while we're "working hard", but rather when we're "hard-working".
Unfortunately, our way of life seems to invite us to ignore both the power of the subconscious mind and the breathing room we need to give it at some point. In order to feed our subconscious, we need to give it:
the raw materials it needs to work through (including a clear picture of what problem or opportunity we're trying to address),
little-to-no time pressure, and
no attention whatsoever, as it does its work.
Think And Grow Rich
When we take time to rest, play, or engage in any day-to-day conversation with others (including mastermind groups), learn from and about the experiences of others lives, we make room for the powerful subconscious to work its magic. The magic? To make connections to ideas that offer solutions we could never have come up with consciously.
The author tells it:
"You cannot entirely control your subconscious mind, but you can voluntarily hand over to it any plan, desire, or purpose which you wish transformed into concrete form." (pg. 198)
3. The Power of Purpose: Deep down, we know what we want and need to accomplish over the long-term. It might not be crystal clear, but we have a good idea of the direction we want to pursue. Unfortunately, rationalization, self-justification and doubt leads us to second guess it or explain it away, to our peril.
Here's a quote from the book:
"People who do not succeed have one distinguishing trait in common. They know all the reasons for failure and have what they believe to be air-tight alibis to explain away their own lack of achievement." (pg. 249)
When we focus on what we know we need to do, we can more easily establish an action plan and forge ahead. We feel driven, alive, passionate. We have the energy to invest in ourselves and others. We have the energy to grow as a person. We learn what we need to know to be successful, not what others say we should know. We ignore the naysayers and objectors. We're curious and engaged.
Purpose as a Guide = A Fulfilling Life
And yes, the author does talk about money and offers many concrete tools and references to allow us to be increasingly introspective and take explicit action. But I think we can all appreciate the broader insights shared above also serve to help us in that aspect of our lives. For more on the money concepts within it, I would suggest reading Chapter 2 titled "Desire", "The Thirty-One Major Causes of Failure" in the middle of the book and the "Fear of Poverty" section toward the end of the book.
Article Source: [http://EzineArticles.com/?Book-Review:-Think-and-Grow-Rich&id=9939577] Book Review: Think and Grow Rich
Sunday, June 2, 2019
God's Daily Minute
June Second ~ God's Daily Minute
“He that trusteth in the Lord, mercy shall compass Him about.” – Ps. 32:10 ~
Our Father, in Whom we live and move and have our being, we thank Thee for Thy care, for our home, for our parents, and our friends. We thank Thee for the joy of salvation, for the health of body and vigor of mind, for the joy and delights of social intercourse. We thank Thee for Jesus Christ, for His sacrifice for us, and for the promise of eternal life through faith in Him.
Teach us, our Father, how to appreciate Thy love to us, Thy boundless care and Thy constant watchfulness. Indicate to us the things which Thou wouldst have us to do. Teach us how to live so as to bring joy and blessing into the lives of others. Give unto us the Holy Spirit, that we may know the true meaning of Thy Word, and how to do Thy will. Help us to watch and pray as we walk in the midst of temptation. Make us to abhor evil and to cleave only to what is good. Strengthen us in the day of adversity. Protect us from the snares of prosperity. Help us to do only the things which are pleasing to Thee. Hear us, O God, in this our prayer, for Jesus’ sake. Amen
By: Rev. R. R. Butterwick, Mountville, Penna.
Source: “God's Minute: A Book of 365 Daily Prayers Sixty Seconds Long for Home Worship”
Saturday, June 1, 2019
Review of Raving Fans - Customer Service
Review of Raving Fans - A Revolutionary Approach to Customer Service
By Avil Beckford
Shortly after I started reading this book, I had to shut up my inner critic and open myself up to the lessons. Ken Blanchard and Sheldon Bowles
present Raving Fans as a parable. The book starts off with the president of a company telling the new area manager that the company was built on customer service, and that the three preceding area managers didn't understand that, and that's why they were no longer with the organization. Each of those three preceding area managers lasted less than a year in the job. This fact made it difficult for me to understand why the new area manager, knowing this, would take off with his Fairy Godmother, Charlie (a man) to play golf.To succeed in business, you have to create Raving Fans - satisfied customers are no longer enough. To deliver Raving Fan Service, you have to look after the customers' needs whenever possible, be consistent in delivering the service, promise more and deliver more than you promise, and be ready to change direction when the vision changes because customers' need and want change all the time. There are three secrets to creating Raving Fans - Decide what you want, discover what the customer wants and deliver the vision plus one percent.
Decide what you want: When you decide what you want, you must create a vision of perfection centered on the customer. This is your perception of perfection. You do this by visualizing the entire customer service experience. What does perfection look like? You live out your business fantasy by deciding what you want, and creating a vision of perfection centered on the moment the customer uses the product.
Discover what the customer wants: To find out what your customers' vision is, simply ask them, and listen to what they say and don't say. Understanding your vision allows you to better understand your customers' vision. And if your customers' vision is very different from yours - that is, the gap is too wide, you may have to stop servicing that customer. You cannot be everything to everybody.
Deliver the vision plus one percent: Be consistent - consistently meet expectations. To be consistent you must have systems in place within your organization. Every organization that delivers excellent customer service has systems in place, and a training program to entrench those systems into the heart and soul of the company. These systems are only guidelines, and you have to be flexible enough to alter the guidelines to better serve your customers. Once you are able to deliver consistent service, ongoing improvement is a must. The plus one percent is to keep you moving ahead and focused beyond your vision.
Six Great Ideas
- All good customer service is a result of nifty systems
- Constantly strive to improve what you have decided to achieve
- Most customers have a focus - you have to find that focus and then mine it for information
- Customers count on you to do what you say you will do
- You can make big changes in almost anything, or achieve great things in your life by improving or changing by one percent. Things can't help but improve if you keep at it one percent at a time
- Customers have needs beyond the need of the company's product, whether it comes in a box or is a service. People need to feel like they belong to a group - they need to feel that they are important, and that what they do, think, and say truly matters
I recommend Raving Fans
because it's an easy read - it takes less that two hours to digest the information. Suppress your inner critic if you are a logical person and allow the parable to unfold so that you can learn the simple lessons.Avil Beckford, Chief Invisible Mentor, writer and researcher with over 15 years of experience is the published author of Tales of People Who Get It and its companion workbook Journey to Getting It. Subscribe to the Invisible Mentor Blog http://theinvisiblementor.com for great information to ignite your hidden genius, and explore the Resources page for free white papers and an e-book.
Article Source: [http://EzineArticles.com/?Review-of-Raving-Fans---A-Revolutionary-Approach-to-Customer-Service&id=2914069] Review of Raving Fans - A Revolutionary Approach to Customer Service
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